99db Terms & Conditions — Please read before use

1 General Terms & Conditions

99db (hereinafter referred to as the "Platform") is an internationally licensed online Sports Betting and gaming service provider. These Terms and Conditions apply to all use of the Platform's services.

You may use this Platform subject to compliance with 99db's Terms and Conditions:

• You must be at least 18 years of age.
• You are not accessing the Platform from a country or region where online betting is strictly prohibited.
• You are playing in your own name and with your own funds — not on behalf of any third party.
• You understand that betting carries the risk of financial loss and you are voluntarily accepting that risk.
• All information you provide is truthful, accurate, and up to date.

These Terms and Conditions are available in both Bengali and English. In the event of any dispute or ambiguity, the English version shall be considered final.

2 Account & Registration

At 99db, each individual is only one account Only one account may be opened. Creating multiple accounts is strictly prohibited and will result in the permanent closure of all associated accounts.

During registration, you are required to provide the following information accurately:

• Full name (as it appears on your National ID)
• Date of birth (for age verification)
• An active mobile number
• A valid email address
• Details of your preferred payment method

99db may request additional documents for identity verification at any time. Withdrawals may be temporarily placed on hold until verification is complete. This is not a penalty — it is done solely for your security.

It is your responsibility to keep your account password and login credentials strictly confidential. Allowing anyone else to access your account will be considered a breach of these Terms.

3 Deposits & Withdrawals

99db currently bKash and NagadDeposits and withdrawals can be made via -. Additional payment methods may be added in the future.

Deposit Rules:

• Minimum deposit amount: BDT 500
• Deposits are generally credited to your account instantly.
• If a delay occurs due to a technical issue, please contact support.
• Payments made in the name of a third party are not accepted.

Withdrawal Rules:

• Minimum withdrawal amount: BDT 500
• Daily maximum withdrawal limit: BDT 50,000 (separate limits apply for VIP members).
• Withdrawals are typically processed within 30 minutes to 2 hours.
• Withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals can only be made to a registered payment number.

4 Bonuses & Promotions

99db offers a variety of bonuses and promotions. Each offer has its own terms, which are detailed on the respective promotion page.

General bonus terms:

• Welcome Bonus: 100% bonus on your first deposit, up to BDT 5,000. A minimum 10x turnover must be completed before the bonus can be withdrawn.
• Bonus funds can be used to place bets, but cannot be withdrawn directly.
• Multiple bonuses cannot be claimed by the same person, device, or IP address.
• 99db reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If fraudulent activity is detected in connection with meeting bonus requirements, the bonus and any associated winnings will be forfeited.
• Specific conditions must be met to convert winnings from a free bet into cash balance.

For full bonus terms and conditions, visit our Promotions Page page.

5 Betting Rules

At 99db cricket, football, tennis Live and pre-match betting is available across 30+ sports. Each sport has its own betting rules.

General betting terms:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a match is cancelled or abandoned, the bet amount is generally refunded.
• If a bet is accepted at incorrect odds due to a technical error, 99db reserves the right to void that bet.
• If there is a clear error in the score or result, the final outcome will be determined after correction.
• Placing identical bets on the same event from multiple accounts will result in those bets being voided.
• Maximum bet amounts may vary depending on the sport and market.

6 Responsible Gaming

99db believes betting is purely for entertainment. We want our members to play in a healthy and enjoyable way — which is why we provide responsible gaming tools.

• Deposit Limits: You can set daily, weekly, or monthly deposit limits.
• Betting Break: You can take a temporary break ranging from 24 hours to 30 days whenever needed.
• Self-Exclusion: Permanent account closure is available as an option.
• Reality Check: You will be reminded at regular intervals of how long you have been playing.

For more information on responsible gaming, visit our Responsible Gaming Page page.

7 Account Closure & Suspension

99db reserves the right to temporarily or permanently close your account for any of the following reasons:

• Registering with incorrect or false information
• Operating multiple accounts
• Bonus abuse or fraudulent activity
• Suspicion of money laundering or illegal transactions
• Using betting software or bots
• Disrespectful conduct toward other members or staff

To close your account yourself, contact our support team. Make sure to withdraw any valid balance before the account is closed.

8 Privacy & Data

How your personal information is collected, stored, and used is set out in our Privacy Policy- contains full details. The key points are:

• Your information is never sold to third parties.
• Information may be disclosed to the relevant authorities when required by law.
• All data is stored with SSL encryption.
• You may request the deletion of your data at any time (provided there are no active disputes).

9 Changes to Terms

99db reserves the right to amend these Terms and Conditions, in part or in full, at any time. Any changes will be notified on the website and the "Last Updated" date will be revised accordingly.

Continuing to use the platform after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly.

For any questions or complaints, please reach out to our support team. We are always ready to assist you.